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FAQs

PRODUCT INFO

Benefits Of La Wiha Bottles

LA WIHA bottles' durability ensures they stand the test of time, gracefully accompanying you on all your adventures without the worry of breakage or wear. These bottles are inherently insulated, keeping your drinks perfectly chilled or warmly inviting for hours. With their sleek designs, they're not just hydration accessories but aesthetically pleasing, seamlessly blending with your daily wardrobe and eco-conscious lifestyle. Our bottles do not leach chemicals into your water, ensuring that your drinks are safe to consume. They're free from BPA, phthalates, and other harmful substances often found in plastics. Additionally, stainless steel does not impart any flavors to your water or absorb flavors from previous contents, ensuring that your drink tastes fresh and clean every time. Though the initial cost may be higher than plastic bottles, the durability and longevity of stainless steel bottles make them a more cost-effective option in the long run.

Can I Order Replacements Lid?

Yes, you can easily order replacement lids, and the great news is that all water bottle lids are universally compatible with our water bottles, allowing you to mix and match as you please, just as all tumbler lids fit all tumblers for endless customization and style.

Do La Wiha Bottles Sweat?

Our bottles are thoughtfully designed to be completely sweat-free, ensuring your hands stay dry even on the warmest days.

Which Bottles Fit In a Cup Holder?

Only our chic 24oz water bottles and stylish 20oz tumblers are crafted to be cupholder friendly.

Lid Compatibility

All water bottle lids are universally compatible with our water bottles, allowing you to mix and match as you please, just as all tumbler lids fit all tumblers for endless customization and style.

How Long Will Drinks Stay Cold or Hot?

Our stainless steel bottles keep your beverages cold for over 24+ hours and hot for over 12+ hours, while our tumblers maintain cold temperatures for over 12+ hours and hot for over 3+ hours, ensuring your drinks stay just the way you like them.

PRODUCT CARE

Water Bottle & Tumbler Care

Lids and bottles are hand-wash only. After use, wash them with warm soapy water, then air dry with the lid off.

Dishwasher Safe?

Due to their exquisite 3D finish, our stainless steel bottles require the tender touch of hand washing, as they are not suitable for dishwasher cleaning, ensuring their beauty and integrity are preserved.

ORDERS

Making Changes To Orders

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

How Long Will It Take To Receive My Order?

Upon shipment of your order, you will receive an email notification containing a tracking number for your convenience. Please allow 24 hours for the tracking information to be accessible. To monitor your order's progress, utilize the provided tracking number. In case your order hasn't arrived within 5 days of receiving the shipping confirmation email, kindly reach out to us at Contact@lawiha.com with your name and order number, and we'll gladly assist you.

RETURNS

How do I Return a Product?

You can submit a Return Request at our Returns page HERE to initiate the return process.Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, unused, and include all the original packaging.

Cancel Order

We kindly request your understanding that once an order has been placed, we are unable to accommodate cancellations or modifications. Our processes are carefully streamlined to ensure efficiency and timely delivery. We encourage you to take a moment to double-check your shipping details and selected items before confirming your purchase, to ensure everything is perfect. We truly appreciate your understanding and apologize for any inconvenience this may cause.

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